2017年6月17日 星期六

數位落差與信任落差 偷襲台灣

數位落差與信任落差 偷襲台灣

2017-06-18 02:51聯合報
高希均/遠見.天下文化事業群創辦人(台北市)

面對科技劇變
二○一○年一月,紐約時報專欄作家佛里曼(Thomas L. Friedman)受邀在總統府演講,暢論能源發展的選擇及影響。他稱讚台灣:「你們沒有油井,但有腦礦,開發你們的腦力,會產生更大的生產力。」「如果有『台灣股』上市,我一定買。」

六月廿一、二日,他又要來台北演講,討論新著《謝謝你遲到了》中的三個大趨勢:市場、大自然及摩爾定律。

面對數位運用,還來不及適應手機的社群互動、行動支付時,大數據、雲端、區塊鏈、人工智能(AI)等已風起雲湧。不久前去北京,友人笑說:路邊乞丐都要你用支付寶。近日李開復回母校哥倫比亞大學及台大畢業典禮演講,告訴年輕一代:AI發展及應用,會比工業革命影響深遠;甚至預測十年內目前工作會有一半可被替代。對青壯年人來說,融入這個新世界,就能扮演新角色。

再看看數位應用的商業模式,一些難以想像變化,已融入生活中:臉書是球最受歡迎的傳媒公司,沒有自己的「內容」;阿里巴巴是最有價值的網路零售商,沒有自己的「存貨」;Airbnb是最大出租住宿空間供應者,沒有自己的「旅館」;大陸與新加坡共享單車,掃瞄QR code可隨借、隨騎、隨還。面對這種落差,佛里曼提醒:你是快速地適應?還是漫不經心地旁觀?

這位《世界是平的》的作者,當然清楚,「世界不是很平的」、「全球化不是萬靈藥」,它產生數位應用落差…終至惡化國內的所得落差,國際的貧富落差。

這些問題佛里曼都在新著「三M」—Market(市場)、Mother Nature(大自然)、Moore's Law(摩爾定律)架構中討論到。

衰退中的社會信任
月初群我倫理促進會發表二○一七台灣信任調查,調查警示:人民最不信任前五名,依次是記者、官員、民代、法官、總統。如果我們曾驕傲地宣稱:台灣是第一個華人言論自由、法治民主社會,那麼構建民主社會最重要的基石全部發生動搖:民主之根在腐蝕、言論自由在濫用、政府效率在衰退、社會執法的公平性受質疑、總統的權與責受到挑戰。

佛里曼在新書評述過「信任」的重要。「當人民『信任』彼此時,就更能調適並開放擁抱所有形式的多元主義,就會有長遠思考,人民更傾向於通力合作和實驗;對他人、新思想及新穎的方法敞開心胸;他們也不會浪費精力於調查每一個錯誤,他們不畏懼失敗。」這個看法與剛來台演講的福山教授著作《信任:社會美德與經濟繁榮》的論點,前後呼應。


佛里曼在新書的中文序中寫著:「我對台灣人民的能量與專注力印象深刻,儘管在一個小島上生活,卻能掌握全球脈動。」此刻我們渴望聽到的是他的建言。

2017年6月3日 星期六

台大畢典 李開復暢談AI魔法

台大畢典 李開復暢談AI魔法
20170604
陳宜加

台大今天舉辦105學年度畢業典禮,邀創新工場創辦人暨執行長、創新工場人工智慧工程院長李開復博士擔任貴賓演說,勉勵畢業生。他以AI作為演講主軸,強調未來10AI將掀起比工業革命更快、更大的革命,但人類與人工智慧最大的差別在於「愛」的能力,勉勵學子邁入人生下一個轉捩點時,用「心」創造有意義的新生活,追求夢想與所愛的事。

李開復說,大學期間找到人生最愛:人工智慧,也就是AI,畢業後的34年在AI科研、開發、投資方面不斷耕耘。未來10年的AI革命比工業革命規模更大,而且來得更迅速猛烈。例如AlphaGo 打敗人類最頂尖的棋手柯潔,棋聖聶衛平點評:「人類要打贏AlphaGo唯一的希望,就是拔掉電源。」

他說,如果把這些技術和成果往後延伸,可以確定預測,未來十年, AI能在任何任務導向的客觀領域超越人類、取代人類50%左右工作。AI會取代工廠的工人、建築工人、操作員、分析師、會計師,司機、助理、仲介等,甚至部分醫師、律師及老師的專業工作,人類將進入一個富足的豐產時代,因為AI作為我們的工具,將為我們創造巨大的價值,幫助我們降低甚至消除貧窮和飢餓,也有更多時間來做愛做的事。

關於人工智慧未來的三個想像圖,李開復說是「金字塔、魔法棒、愛心」。隨著AI到來,職場的金字塔結構將會重組,金字塔頂端為創新者。AI優化某一個領域的精確度,遠超人類,但是AI是不會創新的。理工科系學生機會在於創新、發明前所未有的技術,不只是為了避免被AI取代,也是責任與機遇。

至於資工系學生,李開復建議,「不要認為自己必須去面試所有半導體公司、挑最高薪的工作」,應慎重考慮去世界最頂尖學府深造或最頂尖科研公司從事科研;醫學院學生也不要只追逐高薪的醫師工作,請考慮做醫學研究工作,「因為你有機會延長人類的壽命和生活質量,這是AI做不了的。」

他說,AI財經新聞、體育新聞已經比大部分記者寫得更快、更好且不會犯錯,但肯定無法寫出比高希均教授更好的經濟評論。雖然AI已經開始寫小說,但肯定寫不出比龍應台更好的散文。雖然AI可以在炒股方面打敗絕大多數股市名師與名嘴專家,但無法取代創新工場對科技趨勢預測和早期投資眼光。

李開復強調,AI時代將是藝術及文化創作者的美好時代,會有更多的藝術家、 設計師、詩人、歌唱家、演員的出現。AI無法感性自由創造,不懂美,不懂幽默。許多台灣創作者與設計師正在文創領域中努力,也有不少在國際上有亮眼的成績,期待學習藝術、戲劇、音樂專業的畢業生運用藝術和美學、甚至文化娛樂領域創業,進一步提升台灣軟實力。

他指出,金字塔頂層的機會不是社會上每個人都能得到的。尤其在AI大量取代重複性工作的時候,被取代的人怎麼辦呢?他認為工作結構金字塔的基層,80-90%的就業機會將是人與人之間的服務業,服務、參與、聯繫、情感。這些都是AI不能做的。當未來人有了更多的時間,人們會希望能有更貼心又有人情味的服務,和真正用心做出來的產品與服務。

「服務業值錢嗎?當然值錢!」他也說,特別看好台灣的服務業。在台灣社會擔心台灣競爭力的時候,其實我認為只要走上街頭小巷,感受一下周圍的人情味,體驗一下世界頂尖的服務業,就會發現這就是台灣的核心競爭力。創新工場投資台灣創業者最成功的三個案子不是科技公司,而是服務公司,分別是:“藍領服務”,“快剪”,和“麵包”。我們幫助這三個公司引入大陸市場,都在“消費升級”的趨勢下快速發展。我認為三年內三家公司都有機會成為十億美元的獨角獸。

李開復說,觀察台灣社會有被動、推卸、無奈的氛圍。經濟沒有進步是政策的問題,薪資低是企業的問題,房價高是房地產商的問題,年輕人看不到未來是大環境的問題。他勉勵學子,有了AI魔法棒,更有責任去解決困難的問題。不要浪費時間做那些機器很快就能勝過人類的事。不要接受沒有挑戰的工作,對自己設定積極而嚴格的學習目標,選定某個具體領域勤下苦工,成為AI無法取代的人才。

李開復說,四年前被診斷得了第四期淋巴癌。當時我面臨一個冷酷的事實,我當時認為自己生命可能要用月來計算。在接受治療那段充滿不確定的日子裡,對人生反思良多,也啟發了我對於AI之於人類存在意義的一個全新觀點。的確,AI在許多分析型的工作已經明確的擊敗我們,AI勝過人類的領域只會一個個增加。但是,工作能力並不是我們之所以成為人的原因。身為人類的獨特之處,是因為我們有愛的能力。

他強調,人們跟AI最大的差別就是我們有愛,勉勵每一位同學在正要邁入人生下一章的轉捩點,用你們過人的大腦面對人生,但更重要的是,用「心」創造有意義的新生活。


(中時)

2017年5月22日 星期一

Donald Trump, Our A.I. President

Donald Trump, Our A.I. President
Robert A. Burton THE STONE
MAY 22, 2017

It is hard to imagine a more scathing indictment of our ability to read another’s thoughts and intentions than our inability to predict Donald Trump’s next move. From the gross pre­-election misjudgments to postelection bafflement, the best pundits are at a loss to accurately anticipate his response to matters like North Korean military aggressiveness or his moment-­by­-moment political gyrations and opinion reversals.

Labeling Trump a narcissist, psychopath, megalomaniac or attention-­impaired, or all of the above, might feel explanatory, but even when armed with the best psychoanalytic insights, we have no idea what he will do when presented with a new or unforeseen circumstance.

If conventional psychology isn’t up to the task, perhaps we should step back and consider a tantalizing sci­fi alternative — that Trump doesn’t operate within conventional human cognitive constraints, but rather is a new life form, a rudimentary artificial intelligence-­based learning machine. When we strip away all moral, ethical and ideological considerations from his decisions and see them strictly in the light of machine learning, his behavior makes perfect sense.

Consider how deep learning occurs in neural networks such as Google’s Deep Mind or IBM’s Deep Blue and Watson. In the beginning, each network analyzes a number of previously recorded games, and then, through trial and error, the network tests out various strategies. Connections for winning moves are enhanced; losing connections are pruned away. The network has no idea what it is doing or why one play is better than another. It isn’t saddled with any confounding principles such as what constitutes socially acceptable or unacceptable behavior or which decisions might result in negative downstream consequences.

Metaphorically, this process is reminiscent of Richard Dawkins’s notion of the selfish gene. The goal of DNA is self-­reproduction; the sole intent of Deep Mind or Watson is to win. When Deep Mind beat the world’s best Go player, it did not consider the feelings of the loser or the potentially devastating effects of A.I. on future employment or personal identity. If any one quality could be ascribed to A.I. neural networks, it would be relentless “single­-minded” self­-interest.

Now up the stakes; instead of Go, Jeopardy, backgammon, poker and chess domination, ask a neural network to figure out the optimal strategy for the biggest game in town — the United States presidency. In this hypothetical, let’s input and analyze all available written and spoken word — from mainstream media commentary to the most obscure one-­off crank pamphlets. After running simulations of various hypotheses, the network will serve up its suggestions. It might show Trump which areas of the country are most likely to respond to personal appearances, which rallies and town hall meetings will generate the greatest photo op and TV coverage, and which publicly manifest personality traits will garner the most votes. If it determines that outrage is the only road to the presidency, it will tell Trump when and where his opinions must be scandalous and offensively polarizing.

Further imagine that the Trump A.I. machine determines that the opinions most likely to get him elected have slim chances of being carried out once he is president. To the extent that traditional politicians are embarrassed by flip-­flops or bound by ethical and moral values or both, they are likely to display a degree of restraint and hedging of controversial positions. Winning at any cost is at least partially balanced by underlying principles. Not so for a neural network. There is no cringe factor, no sense of anticipated embarrassment or humiliation with seemingly random changes of mind. There is no concern with subsequent disclosures of misrepresentations, falsifications and outright lies. As the U.C.L.A. Bruins football coach Henry Sanders, known as Red, once said, “Winning isn’t everything; it’s the only thing.”

Following the successful election, it chews on new data. When it recognizes that Obamacare won’t be easily repealed or replaced, that token intervention in Syria can’t be avoided, that NATO is a necessity and that pulling out of the Paris climate accord may create worldwide resentment, it has no qualms about changing policies and priorities. From an A.I. vantage point, the absence of a coherent agenda is entirely understandable. For example, a consistent long­-term foreign policy requires a steadfastness contrary to a learning machine’s constant upgrading in response to new data.

A caveat to media gurus, historians and policy wonks: As there are no lines of reasoning driving the network’s actions, it is not possible to reverse engineer the network to reveal the “why” of any decision. Asking why a network chose a particular action is like asking why Amazon might recommend James Ellroy and Elmore Leonard novels to someone who has just purchased “Crime and Punishment.” There is no underlying understanding of the nature of the books; the association is strictly a matter of analyzing Amazon’s click and purchase data. Without explanatory reasoning driving decision making, counterarguments become irrelevant.

The most cogent reasons that solar power is preferable to burning coal will fall on deaf circuits as long as the Trump network continues to determine that Trump is doing a great job. To know how this network assesses his performance, we need to know what basic positive and negative values Trump has inputted, and how they might compete with one another to determine whether or not he’s succeeding. It is easy to come up with a list of likely motivating goals such as power, money, brand-name recognition, public praise, vindication, retribution and idolization. As recent history has shown us, these goals seem to vary from moment to moment. Unfortunately, a constantly shifting definition of what constitutes “winning” further increases our inability to predict his behavior.

A bitter irony: Criticism may have unintended positive rather than negative effects. In a poll last month, nearly 90 percent of Trump voters felt that media criticism of Trump only reinforced their view that the president is on the right track. As neural networks have no concept of fault, a failure of a policy won’t be seen as illogical or ill conceived. Failure just means that you need to try another strategy (or get new staff members — as suggested by his advisers’ phenomenally short half­-life).

As armchair psychologists, we have the gut feeling that with enough information and psychological savvy, we can figure out what makes Trump tick. Unfortunately there is no supporting evidence for this wishful thinking. Once we accept that Donald Trump represents a black-­box, first-­generation artificial-intelligence president driven solely by self­-selected data and widely fluctuating criteria of success, we can get down to the really hard question confronting our collective future: Is there a way to affect changes in a machine devoid of the common features that bind humanity? 
Robert A. Burton THE STONE
MAY 22, 2017

It is hard to imagine a more scathing indictment of our ability to read another’s thoughts and intentions than our inability to predict Donald Trump’s next move. From the gross pre­-election misjudgments to postelection bafflement, the best pundits are at a loss to accurately anticipate his response to matters like North Korean military aggressiveness or his moment-­by­-moment political gyrations and opinion reversals.

Labeling Trump a narcissist, psychopath, megalomaniac or attention-­impaired, or all of the above, might feel explanatory, but even when armed with the best psychoanalytic insights, we have no idea what he will do when presented with a new or unforeseen circumstance.

If conventional psychology isn’t up to the task, perhaps we should step back and consider a tantalizing sci­fi alternative — that Trump doesn’t operate within conventional human cognitive constraints, but rather is a new life form, a rudimentary artificial intelligence-­based learning machine. When we strip away all moral, ethical and ideological considerations from his decisions and see them strictly in the light of machine learning, his behavior makes perfect sense.

Consider how deep learning occurs in neural networks such as Google’s Deep Mind or IBM’s Deep Blue and Watson. In the beginning, each network analyzes a number of previously recorded games, and then, through trial and error, the network tests out various strategies. Connections for winning moves are enhanced; losing connections are pruned away. The network has no idea what it is doing or why one play is better than another. It isn’t saddled with any confounding principles such as what constitutes socially acceptable or unacceptable behavior or which decisions might result in negative downstream consequences.

Metaphorically, this process is reminiscent of Richard Dawkins’s notion of the selfish gene. The goal of DNA is self-­reproduction; the sole intent of Deep Mind or Watson is to win. When Deep Mind beat the world’s best Go player, it did not consider the feelings of the loser or the potentially devastating effects of A.I. on future employment or personal identity. If any one quality could be ascribed to A.I. neural networks, it would be relentless “single­-minded” self­-interest.

Now up the stakes; instead of Go, Jeopardy, backgammon, poker and chess domination, ask a neural network to figure out the optimal strategy for the biggest game in town — the United States presidency. In this hypothetical, let’s input and analyze all available written and spoken word — from mainstream media commentary to the most obscure one-­off crank pamphlets. After running simulations of various hypotheses, the network will serve up its suggestions. It might show Trump which areas of the country are most likely to respond to personal appearances, which rallies and town hall meetings will generate the greatest photo op and TV coverage, and which publicly manifest personality traits will garner the most votes. If it determines that outrage is the only road to the presidency, it will tell Trump when and where his opinions must be scandalous and offensively polarizing.

Further imagine that the Trump A.I. machine determines that the opinions most likely to get him elected have slim chances of being carried out once he is president. To the extent that traditional politicians are embarrassed by flip-­flops or bound by ethical and moral values or both, they are likely to display a degree of restraint and hedging of controversial positions. Winning at any cost is at least partially balanced by underlying principles. Not so for a neural network. There is no cringe factor, no sense of anticipated embarrassment or humiliation with seemingly random changes of mind. There is no concern with subsequent disclosures of misrepresentations, falsifications and outright lies. As the U.C.L.A. Bruins football coach Henry Sanders, known as Red, once said, “Winning isn’t everything; it’s the only thing.”

Following the successful election, it chews on new data. When it recognizes that Obamacare won’t be easily repealed or replaced, that token intervention in Syria can’t be avoided, that NATO is a necessity and that pulling out of the Paris climate accord may create worldwide resentment, it has no qualms about changing policies and priorities. From an A.I. vantage point, the absence of a coherent agenda is entirely understandable. For example, a consistent long­-term foreign policy requires a steadfastness contrary to a learning machine’s constant upgrading in response to new data.

A caveat to media gurus, historians and policy wonks: As there are no lines of reasoning driving the network’s actions, it is not possible to reverse engineer the network to reveal the “why” of any decision. Asking why a network chose a particular action is like asking why Amazon might recommend James Ellroy and Elmore Leonard novels to someone who has just purchased “Crime and Punishment.” There is no underlying understanding of the nature of the books; the association is strictly a matter of analyzing Amazon’s click and purchase data. Without explanatory reasoning driving decision making, counterarguments become irrelevant.

The most cogent reasons that solar power is preferable to burning coal will fall on deaf circuits as long as the Trump network continues to determine that Trump is doing a great job. To know how this network assesses his performance, we need to know what basic positive and negative values Trump has inputted, and how they might compete with one another to determine whether or not he’s succeeding. It is easy to come up with a list of likely motivating goals such as power, money, brand-name recognition, public praise, vindication, retribution and idolization. As recent history has shown us, these goals seem to vary from moment to moment. Unfortunately, a constantly shifting definition of what constitutes “winning” further increases our inability to predict his behavior.

A bitter irony: Criticism may have unintended positive rather than negative effects. In a poll last month, nearly 90 percent of Trump voters felt that media criticism of Trump only reinforced their view that the president is on the right track. As neural networks have no concept of fault, a failure of a policy won’t be seen as illogical or ill conceived. Failure just means that you need to try another strategy (or get new staff members — as suggested by his advisers’ phenomenally short half­-life).


As armchair psychologists, we have the gut feeling that with enough information and psychological savvy, we can figure out what makes Trump tick. Unfortunately there is no supporting evidence for this wishful thinking. Once we accept that Donald Trump represents a black-­box, first-­generation artificial-intelligence president driven solely by self­-selected data and widely fluctuating criteria of success, we can get down to the really hard question confronting our collective future: Is there a way to affect changes in a machine devoid of the common features that bind humanity? 

2017年3月13日 星期一

Intel Buys Mobileye in $15.3 Billion Bid to Lead Self­-Driving Car Market

Intel Buys Mobileye in $15.3 Billion Bid to Lead Self­-Driving Car Market

By MARK SCOTT MARCH 13, 2017

In the world of driverless cars, household names like Google and Uber have raced ahead of rivals, building test vehicles and starting trials on city streets. But when it comes to what is under the hood, an array of lesser­-known companies will most likely supply the technology required to bring driverless cars to the masses. And in a $15.3 billion deal announced on Monday, Intel moved to corner the market on how much of that technology is developed.

The chip maker’s acquisition of Mobileye, an Israeli company that makes sensors and cameras for driverless vehicles, is one of the largest in the fast-growing sector and sets the stage for increasing competition between Silicon Valley giants as well as traditional automakers over who will dominate the world of autonomous cars. The likes of Google and Uber have already invested billions of dollars in their own technology, signing partnerships with automakers like Chrysler and Volvo and sending test vehicles onto the road in a bid to cement their place in the industry. The sector is estimated to be worth $25 billion annually by 2025, according to Bain & Company, a consulting firm.

Faced with an existential threat to its legacy computer business, Intel — alongside competitors like Qualcomm — has focused on autonomous cars as a new and potentially lucrative market. Many of these driverless vehicles, experts say, will require immense computing power, including the latest microchips able to crunch reams of data in seconds to keep the cars safe, and on the road. And by acquiring Mobileye, whose digital vision technology helps autonomous vehicles safely navigate city streets, Intel aims to broaden its offerings beyond just chips to a wider suite of products that driverless vehicles will require. It hopes, as a result, to appeal to automakers that want to offer autonomous driving but lack the in­-house expertise and do not want to rely on the likes of Google.

“Scale is going to win in this market,” Brian Krzanich, Intel’s chief executive, told investors on Monday. “I don’t believe that every carmaker can invest to do independent development into autonomous cars.” Intel has a history with such strategic moves. It cornered the personal computer market over more than three decades, supplying hundreds of millions of desktop computers with much of their internal architecture, after dominating which microchips were used in the industry. But in recent years, Intel has struggled to find its feet as people’s habits have increasingly turned to the mobile world, where the company’s chips have lost out to rivals. Last year, for instance, the company announced that it was laying off 12,000 people, or 11 percent of its global work force, as demand for personal computers continued to decline. While Intel still earns more than half of its annual revenue from traditional computing chip-­making operations, the company’s sales from its “internet of things” division, a unit that includes its burgeoning auto-making team, grew 15 percent in 2016, to $2.6 billion, according to regulatory filings.

Over the last 18 months, Intel has signed partnership deals with BMW and Delphi Automotive, an auto parts supplier, to expand its presence in the field. It also acquired a 15 percent stake in Here, a digital mapping business owned by a consortium of German automakers, and announced last year that it would invest $250 million in start­ups working on driverless car technologies.

Mobileye, founded in Jerusalem in 1999, has signed deals with several automakers, including Audi, for the use of its vision and camera technology, which uses machine learning and complex neuroscience to help drivers — and increasingly cars themselves — avoid obstacles on the road. It also has longstanding ties with Intel. The chip maker was a partner with Mobileye and BMW last year over efforts to bring autonomous cars to city streets by 2021.

In January, the companies announced plans to have up to 40 autonomous cars on American and European roads by the end of this year as part of initial trials. As that collaboration grew, Intel and Mobileye executives began talking about a potential takeover at the end of December, holding meetings, mostly in New York, to complete a deal in which Mobileye’s executives would take the lead in new expanded efforts. “This deal makes Intel a Tier 1 partner for the automotive industry,” said Martin Birkner, an automotive analyst at Gartner, a technology research company in Munich.

 “As the industry moves toward autonomous driving, new types of digital suppliers like Intel are developing quickly.” Intel’s efforts to stamp a claim on driverless cars represents a recognition that chip-­making rivals like Nvidia and Qualcomm had moved slightly ahead in the race to provide the computing power needed for autonomous vehicles.

As part of the deal, Intel said it would buy Mobileye’s outstanding shares at $63.54 a share, a 34 percent premium to Mobileye’s closing price on Friday. The acquisition requires shareholder and regulatory approval, and is expected to close by the end of this year. Much of Intel’s success will depend on Amnon Shashua, Mobileye’s cofounder and chief technology officer, who has a doctorate in brain and cognitive sciences from the Massachusetts Institute of Technology.

Part of Mr. Shashua’s plan is to have cars with Mobileye’s advanced driver assist systems collect imaging and location data that can be used to create what the company calls Road-Book — a vast digital map of roadways in the United States and Europe. The goal, Mr. Shashua said, is to provide carmakers with a complete product line of digital services that go beyond what they can do for themselves. “The collaboration that we want to do can’t happen if we are two different organizations,” he said on Monday. “The collaboration already runs deep.”

Still, experts say autonomous cars are unlikely to hit the roads by the end of the decade, at the earliest, because regulators are beginning to question which rules such cars should follow and because of struggles to make the technology work seamlessly. Uber, the ride­-booking service, halted its driverless car tests in California after local officials said the company did not have the required permits, though its tests in Pittsburgh are continuing.


Google’s own efforts ran into difficulties after the company’s driverless cars were involved in a spate of collisions. And in Europe, regulators are divided on the issue of self-­driving cars, causing the automotive industry to complain that the delays could hamper plans to take the technology to the streets there. Still, with technology companies and global automakers making hefty — and costly — bets on autonomous cars, experts that say more deals like Intel’s acquisition of Mobileye are likely to follow as firms jostle for position. More acquisitions, said Mr. Birkner of Gartner, “are an absolute necessity.” “Carmakers and Silicon Valley companies,” he said, “are realizing that they both bring different skills to the table.”

2017年3月9日 星期四

發展人工智慧 宜具遠見規畫

發展人工智慧 宜具遠見規畫

2017-03-10

聯合報 趙文衡/台灣經濟研究院副研究員(新北市)


行政院國發會為了瞭解產業趨勢,引進華碩機器人Zenbo,展現對創新產業的重視;國發會認為Zenbo如能再精進,對居家照護產業應是很大進展。

以往自動化威脅製造業勞工,現在服務業也可由機器人取代,勢必衝擊整體就業。政府不能只強調新科技發展,而忽略其對勞工與社會的衝擊。

有專家認為,根據三次工業革命經驗,科技進步只會讓工作機會增加,即使一些工作消失,但仍會創造許多新的工作機會。但如果仔細分析軌跡,可發現正進行的第四次工業革命,創造就業的動力已不復存在。

第一與第二次工業革命,機器雖取代部分勞工,但由於全球化啟動,原本只在本地銷售的產品,可賣到世界各地,市場擴張使生產規模提升,造成對人力需求大增。第三次工業革命伴隨服務業興起,服務業就業大增,彌補製造業喪失的工作。以台灣為例,台灣服務業就業占比由一九八○年的卅八%,增加至二○一五年的五十九%。

第四次工業革命,無法再找到另一個全球市場。同樣的,欲找到跟服務業一樣規模的新產業難上加難。

一些統計調查更可證明,未來新增工作將無法彌補失去的。根據日本三菱綜合研究所指出,二○三○年,以人工智慧應用將取代日本七百四十萬個工作,增加五百萬個新工作;相抵後,就業人口減少二百四十萬。世界經濟論壇的研究也指出,新的工作機會只能彌補三成失去的,其他七成勞工將無工作可做。

以往服務業是就業者的大本營,可是機器人取代的不只是製造業,同時也是服務業,這對就業是嚴重警訊。

人工智慧大量運用,也會顛覆經濟政策邏輯,經濟成長價值需重新思考。在人工智慧運用下,雖然產值快速上升,但就業人口卻快速下降,GDP與就業的正向關係將反轉。往後政府必須在促進GDP與增進就業中擇一。

可預期的,大規模失業將引起社會動亂,甚至戰爭。藉由人工智慧獲利者,僅會是少數人,貧富不均將急速惡化。這是人類自己製造的危機,可能也是本世紀需要面對的最重要議題之一。


此時,政府應多花時間發掘並因應這些新科技下的潛在危機,少一點作秀行為,多一點具有遠見的規畫。

2017年3月8日 星期三

走進Uber看台灣 生計之爭vs.改善生活的願景

走進Uber看台灣 生計之爭vs.改善生活的願景
20170308
文/陳泳丞

知名科技公司Uber為市值650億美元的大公司。(/美聯社)
Uber在世界各地開疆闢土,有些順利、有的困難重重,也引發不小爭議甚至既有運輸體系的抗爭。以目前狀況來說,未來Uber在國內能否合法上路仍在未定之天;不過,我們實際走訪舊金山Uber總部,卻也觀察到一些有趣的點。

Uber運用新科技讓叫車這件事變得簡單、有效率甚至還可以很環保(共乘),對於在台灣習慣看到滿街計程車的我們並不稀奇,因為隨手一招就有車,即使是半夜兩三點也是如此;不過在很多國外的大都會狀況就很不一樣,Uber的創辦人也是因當年在巴黎街頭叫不到車,才萌生創建這種可以手機「一鍵叫車」的新平台念頭。

說到Uber在很多地方遇到的麻煩,其實經常都是挑戰到既有運輸體系的「生計」問題,這些體系都有已行之有年的適用法令或管理規則,但Uber卻不容易找到這樣的東西,所以很難「合法」。

否則,講到管理效率(大數據分析可以找到很好的效率運輸搭配)、安全(有定位系統甚至可以監測司機是否超速)、服務(乘客不爽可以手機按鍵立馬投訴)等,如果可以找到大家都能接受的實施細則,對絕大多數民眾都是一件好事。

不過這種對既有體系的衝撞,往往牽涉到輿論、利益甚至政治等層面的考量與角力,公說公有理、婆說婆有理,但在與多位Uber主管、工程師訪談過程中,筆者卻發現有一點很有趣,那就是願景。

看到這家年輕公司裡頭的年輕人,講到發展技術、新應用時,眼神不由自主散發出的光彩非常明顯,主要原因是他們感覺因自己的努力,可以為這個世界帶來一些改變,改變環境(空氣污染)、改變城市移動(交通)的樣貌,目的是要讓人的「生活」變得更好。

台灣現在氣氛有點低迷,除了一些已大放異彩的科技公司徵起人來氣魄十足外,能夠帶給年輕人希望的公司似乎少了點。不管Uber來不來,台灣應該有更多這類多一點創新跟願景的公司。


(工商時報)

2017年3月6日 星期一

科技交通新連結,不能等

科技交通新連結,不能等
20170307
林建甫專欄

蝶戀花旅行社遊覽車翻車意外引發了國內外媒體的關注,除了駕駛的「過勞」、車輛的「保養維護」問題值得政府、企業及社會省思外,車輛的行駛紀錄、車輛的安全反應,這些與科技的新連結恐也值得社會注意。

因為「智慧運輸」的時代已經來了。UBER的在台停止服務,讓科技界覺得台灣有反智的現象,然而因為稅負及保險的爭議而拒絕UBER是講得過去。可是應用高科技的車聯網、無人車,或更大的智慧運輸系統,台灣必須急起直追,運將也必須面對挑戰。因為許多關鍵技術已逐漸發展成熟,不管你願不願意,在不久的未來,到處都可見智慧運輸系統,馬路上跑的都將會是透過「車聯網」管理的無人車。

今年的世界行動通訊大會(Mobile World CongressMWC2月底在西班牙舉行,過往這是手機產業最大的盛宴,但今年除了捲土重來的Nokia,其他手機並未獲得太多的版面。反倒是「5G應用」搶盡所有鋒頭,特別是車聯網相關的產品應用,整個展場好像化身為「車展秀」,令人耳目一新。

智慧運輸的關鍵在於「溝通」,包括與使用者的溝通,以及車對車(V2V)、車對交通設施(V2I)、車對雲端中心的外部溝通。其實這當中最難的恐怕是與人的溝通。不可諱言,目前車載系統的數位助理服務距離電視《霹靂遊俠》中的「夥計」仍有些遙遠,可是從蘋果推出Siri、安卓的Cortrina到亞馬遜的Alexa,目前有越來越多車廠開始將數位語音助理服務應用在車載系統,讓使用者能透過自然口語方式操作車輛功能。未來的數位語音助理服務可藉由「深度學習」,讓系統更能了解駕駛的實際需求,變得更「聰明」。另外其他車子需要的互聯、檢查、感應,乃至於駕駛等其他的溝通,拜物聯網之賜,都已不是那麼困難。

目前自動駕駛汽車所採用的識別系統,早已不是簡單趨近感應器。先進駕駛輔助系統(Advanced Driver Assistance SystemsADAS)結合了感測元件、攝影鏡頭,以及用於快速、精準測距的雷射光車頭燈設備,不僅能比人眼更清楚地看清前方路況,更能隨時緊盯汽車四周的情況。除此之外,完整的ADAS除了看清車外情況,還能隨時檢查車內狀況,包含整個車輛內部重要運作機件,燃油管線、胎壓、煞車等可以第一時間提出警告。

然而,馬路上有各種突如其來的狀況,在接收到道路上真實情況後,必須有一個大腦能馬上做出準確的安全駕駛回應,這部分必須透過龐大數據資料訓練而成的人工智慧,而這也是無人車是否能安全上路的核心關鍵,吸引了眾多的企業投入研發。雖然有人認為AlphaGo戰勝人類棋王,其實它並不會思考,只是透過機率的計算,選擇最可能贏的下法,但人工智慧在蒐集及儲存訊息、綜合計算等單調反應上,是很容易打敗人類的。

準此,「無人車」不是一個全新的產業,許多的技術不是單一產業能夠完善,必須依賴跨界的合作,例如Google的無人車公司Waymo以平台的方式與車廠合作,百度(Baidu)和英偉達(NVIDIA)宣布合作開發自動駕駛的平台、與福特共同投資雷射雷達公司Velodyne。除了這些大企業大力投資這個產業,其實還有許多新創公司投入這個市場,例如:以色列新創公司Oryx Vision開發的奈米天線感測技術,估值近16億美元的Quanergy專攻研發固態LiDar,都成功地打入無人車的供應鏈中。

綜上,由於無人車涉及眾多領域、技術複雜,背後潛在的商機大到難以想像。目前全球無人車的發展如火如荼,橫跨相當多的產業,當今全球汽車產業1年大約銷售8800多萬輛,成長率僅23%,不過麥肯錫預測接下來汽車產業將進入快速升級的階段,並逐漸向無人車靠攏,預估汽車產業在2030年的市場規模將提升30%,創造高達15兆美元的龐大商機。

最近台灣在車聯網的布局也傳出好消息,台灣大哥大繼去年10月宣布與特斯拉(Tesla)合作建構車聯網平台,在今年的MWC中也公開與全球電信龍頭AT&T合作的好消息,成功切入全球22品牌車廠的加值應用聯盟。未來,我們期望政府能夠從科技來管理運輸業,來帶動服務,同時也能夠更加支持、發展相關的產業。

(作者為台灣經濟研究院院長、台灣大學經濟系教授)


(中國時報)